Responsible Gambling

1. Our Mission: Fun, Not Stress

At iCasinoLab, we believe that gaming and betting should always be a fun form of entertainment. It should never be viewed as a way to make a living or fix financial problems. We are committed to helping you stay in control.

2. Tips for Safe Play

To keep your gaming experience positive, we recommend following these simple rules:

  • It’s Entertainment, Not a Job: Treat the money you lose as the “price” of entertainment, similar to buying a movie ticket.
  • Only Bet What You Can Afford: Never gamble with money that is needed for rent, bills, or food.
  • Don’t Chase Losses: If you lose money, don’t increase your bets to try and win it back quickly. This usually leads to bigger losses.
  • Keep Track: Monitor the time and money you spend on our site.
  • Play Sober: Avoid gambling if you are under the influence of alcohol or drugs, or if you are feeling depressed.

3. Tools to Help You Stay in Control

We provide several tools in your account settings to help you manage your activity. We encourage you to use them:

  • Deposit Limits: Set a cap on how much money you can deposit per day, week, or month. Once you hit the limit, you cannot deposit more until the time resets.
  • Loss Limits: Set a limit on how much you are willing to lose in a specific period.
  • Reality Checks: We can send you a pop-up notification every hour to remind you how long you have been playing.
  • Transaction History: You can easily view your full history of deposits and withdrawals in your Wallet to see exactly how much you are spending.

4. Taking a Break

If you feel like you are losing control, we offer options to stop you from playing:

  • Cool-Off Period: Take a short break for 24 hours, 7 days, or 30 days. Your account will be temporarily frozen.
  • Self-Exclusion: If you need a serious break, you can self-exclude for 6 months, 1 year, or permanently. During this time, you will not be able to log in, deposit, or play. We will also stop sending you marketing emails.
  • How to activate: You can activate these options in your profile settings or by contacting our Support Team.

5. Signs of Problem Gambling

If you are worried about your behavior, ask yourself these questions:

  • Do you hide your gambling from family or friends?
  • Do you borrow money to gamble?
  • Do you feel angry or frustrated when you cannot gamble?
  • Do you gamble until your last dollar is gone?
If you answered “Yes” to any of these, you may need professional help.

6. Protecting Minors (18+ Only)

It is illegal for anyone under the age of 18 to gamble on [Your Platform Name].

  • We use identity verification (KYC) to check the age of all users.

  • If we find an account belongs to a minor, we will close it immediately and void any winnings.

  • Tip for Parents: If you share a computer with children, please use parental control software to block gambling sites and do not save your password in your browser.

7. Contact Us

If you have questions about responsible gambling or need help setting limits on your account, please contact our support team immediately:

  • Email: contact@icasinolab.com
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